. - Live Chat Agent Text Employee Review

5.0
May 12, 2023
Recommend
CEO approval
Business outlook

Pros

Good at providing support to customers

Cons

Work on more availability by adding more employees

Explore other reviews about Text

5.0
Feb 15, 2023
Recommend
CEO approval
Business outlook

Pros

I love that you can be at home an work

Cons

need more chat jobs not enough to choose from

1
1.0
Nov 5, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People. The team is Text's greatest asset. Good perks considering B2B contracts

Cons

Lack of respect to employees, lack of accountability and responsibility from C-level. Micromanagement. Inability to use the expert talent within the company. Management is not willing to listen to opinions different than their own. Firing people on no reasonable grounds by specific member of the higher management isn't isolated incident anymore but a common practice.

3
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