Easy but mind numbing - Customer Agent Telepoint Employee Review

2.0
Mar 18, 2025
Recommend
CEO approval
Business outlook

Pros

Work from home is nice Can move up if you easily

Cons

Never enough work Reading the same script over and over again with no break, maybe 30 seconds max in between calls People hanging up and cussing you out, back to back to back to back When there’s work, there’s work but contracts end and then there’s no work for months, my breaking point was when they messed up the script for a huge job and we didn’t have work for 9 months so I found a new job

Explore other reviews about Telepoint

2.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job tasks, simple instructions.

Cons

I work another job that posts work schedules three weeks in advance, so the impromptu announcements that work is available rarely makes it easy to pivot, and I miss out on the opportunities that are usually few and far between.

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