5.0
Dec 16, 2024
Current employee, more than 3 years
London, England
Recommend
CEO approval
Business outlook
Pros
Talkdesk has a superb product that is well received by prospects and customers alike. Compared to other vendors in the market they are agile and can move quickly to get sales people what they need to meet the needs of customers and prospects. There is a very flat structure which makes it easy to get access to key people to help support sales processes. Overall its a great company to work for with lots of opportunity to succeed.
Cons
Channel is immature which results in a majority of direct deals. This is a focus area for the business to fix.