2nd Worst Job I've Ever Had - Sales Talkdesk Employee Review

1.0
Jun 10, 2021
Recommend
CEO approval
Business outlook

Pros

Pros? You will work with great peers, after that the only pro is that you will eventually leave hell on earth for a company that actually cares about you.

Cons

Cons? Well, that is the start of irony when describing Talkdesk. The entire company is a con. By con, I mean releasing products that don't work, yet telling customers or prospective customers that they do. By con, I mean telling employees that they'll make a certain OTE based on commissions, then not providing those same employees any mechanism to track said commissions. By con, I mean they'll dangle every imaginable and fictional carrot of success in front of you that they can with little or no intention of it ever materializing. By con, I mean telling people that you have a world-class product team run by someone incapable of taking responsibility for product failures while throwing team members under the bus. By cons, I mean a CEO who is an abject liar to his employees and customers. A COO who isn't any better. A CRO who couldn't lead his way out of a one-way street. This is a company that punishes you for doing what is ethical and proper. Give a two-week notice to them and watch them not pay you for it. Leave and rather than them provide you with boxes to return the equipment, they expect you to return it by visiting a FedEx facility and shipping it out to them; sure they pay for the shipping, but not your time. They expect you to do this on your own time at their discretion and your dime. If ever there was a company that treats its employees like chattel, this is it.

Explore other reviews about Talkdesk

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company. Moving in the right direction with Agentic platform

Cons

Not that I can think of

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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