Pros
I joined Talkdesk over a year ago. I have been very impressed by the speed of innovation. When I joined a year ago, I felt we were lacking in a few areas and had a session with my manager and with the folks in R&D to give my opinion. Today, I can say that I am really proud of the company for listening and acting on all of them. Our product vision, the AI products are especially differentiated.
Cons
The company still needs to provide better operational tools to enable sales engineering. Product builds quite fast, but often it's hard to keep up with the pace since we lack in some of other operations and process areas. This often creates more work for the SE team. I believe the company is working on this. In addition, the company is growing way too fast and it will be great to have better tools to scale the organization as a whole.