Good pay and flexibility, but poor onboarding experience - Software Engineer-ll Talkdesk Employee Review

Strong, positive culture and great benefits. Unlimited PTO and management has a very strong "family first" attitude towards taking that time whenever you need it. Strong culture of success: I have 1:1 with my mentor everyday even months after starting to make sure I have everything I need to be successful. I feel like I can ask any question to anyone and they will work to make sure I get an answer. Career growth: Dedicated learning time and modules for career growth and industry knowledge. I've also been encouraged to participate in industry events even individually. Management: Management has skip-level 1:1s to solicit feedback and then actually reports and acts on it. Direct management supports this and will provide upward anonymous feedback.

There isn't a 401k match.

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.