Great product ruined by poor management - Sales Tacton Systems Employee Review

2.0
Nov 17, 2025
Recommend
CEO approval
Business outlook

Pros

Core product contains pretty impressive features. Great consultants and good peer support

Cons

Top management knows little of the product. New owner kept referring to how much they knew of the CPG market (its CPQ) !! Current plan seems to be replace European departments with cookie cutter marketing and sales based in Chicago - the sort of people that bounce from one SaaS B2B vendor to another every 9 months. Sales and development seems to be to add new bells and whistles to the core product in an effort to squeeze more money out of the existing customer base.

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Tacton Systems Response
5mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you found the core product strong and valued the collaboration and peer support among colleagues. We recognize that periods of ownership change and organizational evolution can raise concerns, particularly around strategy, focus, and leadership alignment. Maintaining deep product expertise and continuing to invest in our core complex-machinery capabilities is something we actively prioritize, even as we explore ways to meet evolving customer needs. We appreciate the candid perspective and take feedback like this seriously as we continue to refine our approach, balance innovation with focus, and strengthen collaboration across regions.

Explore other reviews about Tacton Systems

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very collaborative, smart, and fun team to work with! Best in class product, strong leadership, and great culture.

Cons

Some benefits aren't as good as other companies I've worked for.

1
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Tacton Systems Response
1w
Thank you for taking the time to share this — and for the kind words about the team and culture. Hearing that the collaborative spirit comes through means a lot; it's something we genuinely work to protect as we grow. On benefits: we appreciate the honest feedback. It's something we continue to look at, and input like yours helps inform those conversations. If you ever want to share specifics, we're always open to hearing more. Glad to have you on the team.
5.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive culture Strong, differentiated product in the CPQ space Opportunities for career growth and skill development Colleagues the best and most experienced in the CPQ space

Cons

Fast-paced environment can feel demanding at times, but for those who want a challenge not truly a con

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Tacton Systems Response
1w
Thank you for this — three-plus years in and still recommending us means a lot, especially coming from someone in the field who sees both the product and the culture up close every day. The point about colleagues being the most experienced in the CPQ space is something we hear often, and it's no accident — we've worked hard to build a team where that expertise compounds over time. And we'd agree on the "con": the pace comes with the territory when you're building something genuinely differentiated. Glad it reads as a challenge worth taking on rather than a drawback. Thanks for being part of the team in Chicago.
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