Negative leadership culture - Anonymous employee TWIA Employee Review

2.0
Feb 19, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good medical benefits, Pension, 401K

Cons

If you are an experienced IT professional this place is not for you. I have been doing this type of work for years with large and small organizations, and never have I seen this type of toxic, hostile, dishonest and unprofessional work environment. The dysfunction starts at the top and cascades down throughout the organization. The constant fighting between departments, mostly IT executive management fighting with every other department, has created an unhealthy culture of confrontation and distrust. The lack of transparency, lack of accountability and poor communication, particularly when working on projects, has resulted in low employee morale and disengagement.

avatar
TWIA Response
7y
Thank you for taking the time to share your experience. The Association aspires to have a healthy environment that allows for transparent sharing of information and decision-making, and we value employees’ input on how we can fully embody our values. If your situation continues to feel negative or unprofessional, please reach out to HR – we are here to help facilitate solutions and foster a healthy culture. It’s only through honest conversations that we can learn from our mistakes and move forward together. We are a mission-based organization that serves policyholders when they need us most, and our IT professionals are critical to delivering on that mission. The Association has recently taken significant steps, including reorganization of certain roles and responsibilities, to promote greater communication and collaboration on future projects. We are confident these steps will help minimize some of the issues you have voiced and help us continue to improve.

Explore other reviews about TWIA

5.0
Jul 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pension, 401k, work from home. All great benefits.

Cons

Benefits far outweigh any cons.

4.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

The people! The culture is amazing...hands down. If life is stressful for you here, in a remote environment, then you have other issues in life to work out. Like how can that be?! Everyone is willing to help. Those that don't cut it, already tend to have nasty ways.

Cons

Only downfall is the pay.

See reviews by: Helpful|Rating|Date|All