Feb 10, 2019
Anonymous employee
TWIA Response
7yThank you for highlighting our great people and facilities – we like them, too! We agree that the recent software implementation was a challenging project and have made a point to gather feedback (including this review – thank you!) from across the Association. The Association has recently taken significant steps, including reorganization of certain roles and responsibilities, to minimize issues we heard about, facilitate solutions that work for internal and external stakeholders, and foster open dialogue. We want to thank you for providing honest feedback about your experience. Our goal as a continuous improvement organization is to have a healthy culture where every team member feels heard.