do not work for the contact centre - Customer Service TUI Group Employee Review

1.0
Feb 11, 2025
Recommend
CEO approval
Business outlook

Pros

The company on a whole is great

Cons

This specific contact centre is awful.

avatar
TUI Group Response
1y
We appreciate your review - it's good to hear the positive comment regarding the company generally. We apologise that your experience working in the contact centre isn't up to our usual standard, will are continuously looking to improve, and your insight allows us to do this. Best wishes from the TUI Employer Brand Social Media Team

Explore other reviews about TUI Group

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
Oct 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

See reviews by: Helpful|Rating|Date|All