Great start in Tour Operator - Customer Operations Executive TUI Group Employee Review

4.0
Dec 24, 2024
Recommend
CEO approval
Business outlook

Pros

- Exposure to all parts of the company: Great learning experience. - supportive atmosphere, positive management. - subsidised weekday canteen in head office. - free parking at work - great learning resources / courses in company - clear development and progression framework - eligible for annual pay review and possible bonus

Cons

- 24/7 role, so night working (12 hours) involved. - No possibility of hybrid working. Office based only - pretty much tied to the phones on shift

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TUI Group Response
1y
Hi there! Thank you for taking the time to give us a review! It's great to hear your positive feedback and your input and perspective are important for our ongoing efforts to improve. Thank you for your dedication! Best wishes from the TUI Employer Brand Social Media Team

Explore other reviews about TUI Group

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
Oct 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

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