Pay doesn't reflect how many arms you need to have grown - Assistant Retail Manager TUI Group Employee Review

2.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

Late seats, concession scheme (although not same in all areas of the company), supplier point schemes,

Cons

Do the job of 5 people, customer service at risk due to having to answer phones while with customers, too many jobs to do in a day with little staff to complete, higher level/regional management are a joke and have a click of people - if your not within that god help you! Money doesn't reflect the work you do, culture of cronyism. Work life balance is not the best.

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TUI Group Response
1y
We appreciate the time you took to share your feedback. We understand that a heavy workload can impact your wellbeing, and we encourage you to reach out to your HR department directly if you'd like to discuss your concerns further or have suggestions on workload management. We also recommend that you talk directly with your manager and bring this up in our "Bi-annual Talent Lifecycle conversation "Great Place to Grow" Best wishes from the TUI Employer Brand Social Media Team

Explore other reviews about TUI Group

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
Oct 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

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Cons

Salaries are maybe in the lower end in the travel industry

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