3.0
Oct 13, 2016
Current employee, more than 3 years
Glasgow, Scotland
Recommend
CEO approval
Business outlook
Pros
Good percs. Lovely colleagues. Clear expectations. Flexible around my university studies. Educationals (free holidays!). Easy commission to be made.
Cons
Company are a bit stale at retail level. No real innovation or desire to implement change. Rhetoric of being customer focused but will gladly ignore customer complaints and make it extremely long-winded and complex for customers to complain - the cynic among us may suggest this is to deter complaints. Extremely target driven leading to Regional sales Managers talking to store managers like dirt - in front of colleagues. The company is rife with backstabbing for bookings too (our store is an exception!).