Awful - Customer Services TUI Group Employee Review

1.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely non at all utter rubbish

Cons

They go on about mental health and when your ill because of the job they dont care at all. Its a if your face fits kinds of a job. They dont like you been quiet where you come to work do your job and go home. They want to know your private life and when yoy remain quiet about it they dont like it

avatar
TUI Group Response
3mo
Thank you for sharing your experience. We’re truly sorry to hear that your time with us was so frustrating and that you felt unsupported, particularly regarding wellbeing and management. We understand how difficult it can be when expectations and experiences don’t align, and we take feedback like this very seriously. We are committed to listening, learning, and making meaningful improvements to ensure all colleagues feel valued, supported, and respected in their roles. TUI Employer Brand Social Media Team

Explore other reviews about TUI Group

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of fun and you get to meet so many people

Cons

Long hours and early and late

4.0
Oct 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great if you enjoy traveling.

Cons

Salaries are maybe in the lower end in the travel industry

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