Jan 12, 2026
TUI Group Response
4moThank you for taking the time to share your feedback and for being open about your experience with us.
We’re sorry to hear that you feel undervalued and that your experience has left you with the impression of being “just another number.” This is certainly not how we want any of our colleagues to feel, and we take concerns like this very seriously.
At TUI, we are committed to creating a supportive and people-centred workplace where colleagues feel recognised, listened to, and cared for. We understand how important feeling valued is to engagement and wellbeing, and your feedback highlights an area where we need to do better.
We encourage you to raise these concerns directly with your manager or your HR partner so they can better understand your experience and explore how support, recognition, or development conversations can be improved.
We truly appreciate you taking the time to share your perspective. Your feedback helps us identify areas where we need to improve, and we are committed to continuing to work on creating a more positive and supportive experience for all our colleagues.
Best wishes from the TUI Employer Brand Social Media Team