Hopeful that new CEO will revitalize company culture - Senior Vice President Synchrony Employee Review

2.0
Sep 8, 2021
Recommend
CEO approval
Business outlook

Pros

Niche areas of extraordinary operational excellence & innovation Tremendous business opportunity & growth, especially during positive economic times Amazing at mentoring, promoting, & training young professionals through leadership programs

Cons

Post IPO, the business truly stopped focusing on their customers, and company culture and values completely deteriorated. Very small # of top performers (2%) carry the workload for the vast majority. Woke labels were highly valued & promoted, but individuals were not. As a minority myself, I found this to be incredibly insulting to high performers of all races & genders. There was way too much tolerance for poor performance. I finally chose to leave after witnessing broad and ongoing ELT retaliation on dedicated, top performing middle managers, reps, & associates in multiple organizations who provided average to poor ratings on the supposedly anonymous "Great Places to Work" survey.

Explore other reviews about Synchrony

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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