Nothing last forever - Client Service Representative Synchrony Employee Review

3.0
Oct 7, 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits. AMAZING history, caring staff from manager, support roles and floor employees. Nice location. Strong security.

Cons

This last year really went down with leadership. So many good employees stand by core values EXCEPT upper leadership (not managers, they are great) Upper leadership are losing their value of the people. Cold lay-offs with zero support from directors (they don’t need to be cold not negligent) nsincere communication, departments shutting down to go across seas, no open communication, employees are isolated and in the dark.... used to be a really good company to work for. Their ratings are falling and I predict a drastic fall these next few years.

Explore other reviews about Synchrony

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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