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      Synchrony

      Engaged employer

      Synchrony reviews

      Customer Service Manager - Customer Service Manager Synchrony Employee Review

      4.0
      Mar 15, 2017
      Customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, decent pay, good infrastructure and continuous learning opportunities. No micro management from the current boss and keeps giving opportunities to develop new skillsets.

      Cons

      Growth should be based on experience. Someone with just 1.5 yrs experience at level 8 gets promoted to level 9 whereas someone with 4 years exp is still a level 8 even though the performance is top notch.

      Explore other reviews about Synchrony

      5.0
      Jun 3, 2026
      Avp-operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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