Satisfied - Sales Associate Swarovski Employee Review

5.0
Aug 26, 2024
Recommend
CEO approval
Business outlook

Pros

Good pay for part time workers Lovely manager and coworkers Overal satisfaction

Cons

No chairs and no sitting except breaks Little rewards for sales

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. Our management will be thrilled to read your thoughts! One of our top priorities is to continue enhancing our employee experience. There is an equal understanding between employee and management that day-to-day operations may face issues and challenges, but if the team that navigates those is well-positioned to do so, then those challenges will always turn into learnings and opportunities, so close to our heart and our culture. We are happy you have inspiring managers at Swarovski. At the same time we are sorry to hear you feel the variable pay structure is not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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