Eh - Sales Consultant Swarovski Employee Review

2.0
Aug 2, 2024
Recommend
CEO approval
Business outlook

Pros

Good community Fun people Good discount

Cons

Not enough pay Not fair bonus system/commission system No commission until the store hits goal No incentives for great work Selling more doesnt matter bc the manager will get most of the bonus anyway

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Swarovski Response
1y
Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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