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Thank you for bringing this to our attention. We’re sorry you had a bad experience.
Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers.
Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company.
Once again, thank you for your feedback and wish you much success in your career.