Lots of BLAH, BLAH, BLAH and very little intention to change. - Project Manager Swarovski Employee Review

1.0
Oct 13, 2020
Recommend
CEO approval
Business outlook

Pros

You can build the thick skin with all the drama and sick environment that surrounds you.

Cons

Key words to define Swarovski: Huge politics, Nepotism, No development plan, Zero transparency, Low number of talented people, Sick environment, High turnover, etc. No performance driven leadership (from top to bottom) with zero intention to improve the status quo rather focused to survive as long as possible in the company. No talent competition, the leadership/line managers ask employees to focus more on doing network inside the company than actually doing their job. Therefore if you are great at politics, you are great at networking and you are great at blah blah blah then Swarovski is the place where you will have a career. It doesn't matter if you are able to do the job or you want the company to excel. Yourself comes first! Such a sick environment. They take foreigners from outside paying them peanuts compared to the market and then HR complains why there is a high turnover of 6-12 months. The company also goes through a restructuring every at least 2 years and leadership doesn't care about retaining the best people rather the one who are friends of friends. On top of the cake, there is HR who besides of being useless, they play the politics against the employees. p.s: Please HR avoid to respond to this feedback with your non sense message because you will never send this feedback to the senior leadership and you will never care about former or current employees on what they think or what needs urgently to be fixed.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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