Providing high-end customer service with excellence and a positive attitude - Sales Consultant Swarovski Employee Review

3.0
Aug 12, 2020
Recommend
CEO approval
Business outlook

Pros

Everyone receives group bonus which enhances teamwork and group work ethic A true team feeling and positive environment Working with products with incredible artistry with a range for a wide variety of styles

Cons

Similar to most big brands, top-down normalisation can be somewhat stressful on management personnel Changes are typically implemented on a last-minute basis

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are happy to hear you work with great colleagues, considering teamwork is the cornerstone of our success. At Swarovski we foster an environment where our people can grow personally and make long lasting relationships with the colleagues as well as with the customers. Our Global Retail Academy team is constantly working on developing training opportunities in Swarovski. Our offer is continually expanding and we also ensure that the training we offer is in response to the current business needs. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial for the improvement of the company. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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