It wasn't great, but it wasn't terrible - Seasonal Sales Associate Swarovski Employee Review

2.0
Jan 13, 2020
Recommend
CEO approval
Business outlook

Pros

Employee discounts 50% The managers are funny Easy job, short/long hours Fun co-workers

Cons

Don't accept doctor's note No excuses Hours are depended based on favoritism T&A are serious Pressure to make sales

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: "Employee discounts 50%" ; "The managers are funny"; "Fun co-workers" as we strive to create an environment where teamwork flourishes. However as for your Con's: "Don't accept doctor's note"; "Hours are depended based on favoritism"; "Pressure to make sales", honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and your feedback as well as your advice to management will be shared with upper management and HR as we strive to set our employees up for success. However with Seasonal employees, we do not have as long a training period as with permanent employees and this is something we will re-evaluate next holiday season to ensure our employees have the product knowledge they need to succeed. We also want to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future with endeavors.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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