It’s ok. - Assistant Store Manager Swarovski Employee Review

2.0
Dec 8, 2019
Recommend
CEO approval
Business outlook

Pros

Decent discount, easy enough job.

Cons

Bad management, strict dress code, impossible to make goals. Competing too much with online and rarely running discount sales

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Swarovski Response
6y
Thank you for taking the time to leave a review and for your 5 plus years with us. At Swarovski , we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and Glassdoor is a platform that helps us understand what our employees are thinking. As we are not sure what location you work at, it is not easy to address your concerns "Bad management, strict dress code, impossible to make goals....". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Our hope is that current employees will share their concerns and ideas for the betterment of the company with their immediate supervisor, a member of the HR team or Sr Management. Should you wish to share additional information we would love to hear it, as only with open and honest feedback can we work together improve the work environment. Once again we want to thank you for leaving a review and remind you our door is always open and we are here to listen. We also want to wish you much success in your future at Swarovski.

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Pros

Family owned great place to work

Cons

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2.0
Mar 24, 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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