it is just a job, not career - Sales Consultant Swarovski Employee Review

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled that you list as Pros: “pay wages on time”, “good teamwork” and “focus on store bonus” as team work is the cornerstone of our success and the foundation for our Global Retail Incentive Program (Bonus Program). Adding a team approach to our retail employees bonus structure, we felt would help us improve and build upon the team environment in our stores and provide better customer service to our clients. As for your Cons : “everything is decided by the store manager, the employee has no voice in something, no promotion room", please note we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews to listen to their ideas and find out what is important to them, and creating Individual development plans to identify what they need to do to achieve their short and long-term career goals and move to the next level. We are sorry if this has not been your experience at Swarovski and we suggest you talk with your manager and HRBP about your career goals and how to achieve them. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management and HR as feedback is crucial to the betterment of the company. We wish you much success in your future at Swarovski.