READ BEFORE YOU APPLY - Sales Consultant Swarovski Employee Review

2.0
Sep 9, 2019
Recommend
CEO approval
Business outlook

Pros

- 50% discount ( After 3 months work ) - Free jewelry every 3 months ($99 jewelry if you are part time) and ($199 if you full time) - Team bonus ( not lots tho so don’t expect much )

Cons

- Mostly woman work here ( so it a lots of drama at work if you hate drama don’t even think to apply here) - If part time you looking for 4 - 12 hours a week. - Team bonus so if you work with lazy people they will expect you to do more and if you sale too good ( they will try to get rip if you cause you make another employee look bad ) if you not hit your goal ( they will say they expect more than that from you) - Family companies my store is ( they key holder bring her friends in to be another key holder , another key holder bring her sister in and her friends in and they get the jobs ) so if you don’t have a relationship here like me, good luck because they will talk bad behind your back with store manager. - There are reason why not lots people post videos on YouTube and when they talk about work for Swarovski they alway say about bad experiences. - Manager will give you time table for tho months BUT they could change any time without tell you and expect you to know it. If you not, you will receive a appointment to meet and talk with store manager about why you not show up. - Store manager don’t care about you, they just care about what key holders say about you, so if you not be nice with all get holder and be fake with them, the % you get fire is really high

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your feedback was shared with Global HR. Once again, we want to thank you for taking the time to leave a review and wish you much success in your career at Swarovski.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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