Nice place to work, worst managment ever - Sales Consultant Swarovski Employee Review

3.0
Sep 6, 2019
Recommend
CEO approval
Business outlook

Pros

- Team work - Nice (in store) culture - Prestige and name - On boarding and the retail academy - Training training and training - Career opportunities

Cons

- If you hace the bad luck of having a bad area manager that allies to bad store managers, your career is over. - the anual evaluations are pretty subjectives. It’s all about your Manager feeling and not over your personal results. - low salaries

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Team work”, “retail academy” “Training training and training” and “Career opportunities”, we would also like to thank you for your 5 years of service. Please note here at Swarovski we believe in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “bad area manager”, “annual evaluations are pretty subjective” and “low salaries”, we are sorry you felt that your manager was not supportive and that you were not happy with the compensation. We strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure in all markets and will share your concerns with our compensation team. As for your concern about the “annual evaluations” and “bad area manager”, here at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured if management and HR are aware of any concerns, we investigate these concerns to ensure we are treating all employees fairly. Once again, we want to thank you for taking the time to leave a review, your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.

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5.0
Jun 20, 2026
Recommend
CEO approval
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Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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