Not that great!!! - Full Time Sales Associate Swarovski Employee Review

3.0
Aug 6, 2019
Recommend
CEO approval
Business outlook

Pros

Good Benefits. Good discount on the products.

Cons

No Respect from the Company cooperate!!!

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad that you list “Good Benefits” and the employee discount as Pros in your review. We are however sorry to read that you list as a Con “No Respect from the Company cooperate”. Please note we take feedback from former and current employees seriously and will be sharing your feedback with upper management. In addition this year we have already implemented many changes to improve our communication with the stores, thru enhancements to Coco – our retail communication program, employee townhalls, the role out in our retail stores of GROM (Global Retail Operation Model) to ensure we are providing a standardization of how we communicate and run our stores. As many of these changes come from feedback on store visits, we will also continue to seek feedback from our sales consultants and store management during store visits. Once again, we want to Thank you for your feedback and wish you much success in your continued career with

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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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