Decent Job - Sales Assistant Swarovski Employee Review

3.0
Jul 19, 2019
Recommend
CEO approval
Business outlook

Pros

Great team members who are really supportive most of the times very generous staff discounts excellent training program before starting the job

Cons

poor management and a very competitive environment with too much emphasis on PPT and KPI

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback from our current and former employees and are glad that you list “Great team members who are really supportive most of the times " as a pro, it is great to know that you worked with a great team, as teamwork is the cornerstone of our success. We are also happy to hear that you listed the "very generous staff discounts" as pro. The employee discount along with our retail employee allotment are two of the most revered benefits and we love when our amazing staff can showcase our amazing products. As for your Con's "poor management and a very competitive environment with too much emphasis on PPT and KPI", please note we have an open-door policy and encourage our employees to reach out to their supervisor, a member of our management or HR Team to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter. As you are no longer with the company I will share your concerns with upper management as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever-changing world. Once again thank you for your feedback and we wish you all the best in your future endeavors .

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CEO approval
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Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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