Great company - Sales Assistant Swarovski Employee Review

5.0
Jun 22, 2019
Recommend
CEO approval
Business outlook

Pros

Good team good management great staff discount good company

Cons

Bonus hard to make

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read that you think we are a “Greet Company” and your list of Pros: “Good team good management great staff discount good company”. We love when our employees can wear and enjoy our products and showcase them to our customers and thus we offer a generous discount and a Jewelry allotment to our retail employees. As for your comment about the bonus system and that it is sometimes hard to achieve a bonus, please know that we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. In addition, as part of our compensation program we are proud to offer vacation time, a generous merchandise discount, as you mentioned, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. These additional benefits we feel make our pay structure competitive. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback on the bonus structure will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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