Senior sales - Senior Sales Representative Swarovski Employee Review

3.0
Dec 14, 2018
Recommend
CEO approval
Business outlook

Pros

Good discount. Great experience if your new to jewellery/luxury goods industry. Lovely sales team. Fast paced environment.

Cons

Working weekends/Christmas/bank holidays etc. Be prepared if your a senior sales at a concession with a manager at another store. I felt I usually took on responsibility’s that really should of been dealt with by management. No commission oppertunitys. Sometimes targets set for yourself or the store can be difficult to achieve or unrealistic.

Explore other reviews about Swarovski

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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