Expect you to take disrespect even from their own doctors/staff - Medical Billing Specialist Sutter Health Employee Review

1.0
Mar 21, 2025
Recommend
CEO approval
Business outlook

Pros

Remote Forever, Provides equipment, Easy to understand

Cons

Allows patients to disrespect the reps, Doctors, and other staff can be rude to you but you can't stand up for yourself. Some supervisors are bad and are very micromanage, Raises are hard to get, no performance bonuses but they want you to always be on top of the charts, Surveys are heavily reviewed, and even if you got a good score if there was 1 thing you didn't do your manager or lead will email you to discredit the service you provided.

Explore other reviews about Sutter Health

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, Own health insurance or can have third party. Multiple facilities. Easy to move between locations. Continuing education credits.

Cons

Sometimes understaffed. Can get hectic in busy season. Salary low compared to tech employers in the area.

2.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits. 401k match over 6% and decent PTO. Competitive pay.

Cons

My particular facility is being neglected and falling apart. Sutter management is obsessed with opening shiny new facilities to capture as much market share as possible. Anyone considering a job with Sutter should only do so at one of their newer or flagship facilities. Favoritism is rampant in this organization and friends of management can do as they please while everyone else is micromanaged. Leave of absence abuse is rampant among staff leading to staffing shortages. There's no parking, and you're harassed for clocking in a few minutes early or late. Your lunch break is timed to the minute. Flat career structure with lots of favoritism. Lots of staff members are forced to work mandatory overtime and miss breaks too as Sutter prefers to under hire to keep profit margins up.

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