Great place to work - Anonymous employee Sutter Health Employee Review

5.0
Jan 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked for SPS for over a decade, filling various roles and reporting to different leaders in various parts of the organization. My overall impression is that it is a solid organization, with great vision and values. For many years this organization offered me job security, stable income, growth, and most importantly work-life balance. I would agree with some other reviewers here that this organization has been growing rapidly and as a result we are experiencing a lot of change which some have hard times keeping up with. However, I always seen this as a positive trait, it gives us more opportunities for growth. Also, this is usually a good sign that the organization is on the right track as it continues to expand its services, come up with innovative ways of doing business, and adapt to the ever changing environment. I’ve always felt encouraged to be innovative, come up with creative ways of doing my work, and try different approaches. Regardless of the speed of growth and change this organization has been very successful at managing it in my opinion. As is the case in other workplaces, we are challenged to meet certain expectations daily. This may not be the case for everyone but having set goals and expectations are great motivators for me, even though that may come with some level of stress at times. Having report to quite a few different leaders throughout my tenure here I can say that most leaders here have reasonable expectations of their staff, different management styles as is the case in other places but they share a lot in common which I would attribute to the strong culture of this organization. I like that because there is a level of predictability that comes as part of a strong company culture. Furthermore, throughout the years working here, I’ve enjoyed great medical benefits for me and my family, PTO – vacation time, professional development program, tuition reimbursement program, exceptional performance awards, wellness program, onsite Express Care clinic, onsite café, and many other perks. Overall, I had very positive experience working for SPS and believe that everyone has a great chance to succeed and grow within this organization. I look forward to many more years of working here, possibly up until my retirement.

Cons

Not much that I can think of. There are good and not so good days sometimes as is the case in any other workplace. Overall – a good experience for the past 10 years for me.

Explore other reviews about Sutter Health

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy my team,, they work together alot

Cons

It’s far from my home

3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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