Jan 16, 2020
Support.com Response
6yThank you for your review. We appreciate all of the feedback we receive, and do share this feedback with our partners regarding tools and systems. We understand the challenges of a flexible schedule, and we make sure we share this information in the hiring process, as our business structure relies on a flexible workforce. We have several benefit offerings, that provide coverage based on what the employee and their family may need. All of our plans are robust, but we do agree they can be costly given today's healthcare costs. We continue to share this cost with our employees, with SDC taking on the larger portion of the premium costs. We are very proud of our PTO and FH program, as a new hourly employee you will earn 12 paid days to use as you feel necessary within the first year of employment. This is very generous against our competitors. Again, thank you for your feedback, continuous improvement is our goal.