It's a career! - Call Centre Operations Support.com Employee Review

5.0
Nov 9, 2018
Recommend
CEO approval
Business outlook

Pros

Telecommute to work from home. Everyone is approachable. Upper Management is great to work with. Team spirit is high. Company promotes a solid team environment and productivity. When there are issues, we work towards a solution. There are advancement opportunities when you excel in your current position. Company acknowledges excellence

Cons

not much of a con - Attending over night maintenance meetings (required for the position)

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Support.com Response
7y
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5.0
Jan 16, 2024
Recommend
CEO approval
Business outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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