Toxic Workplace Plagued by High Turnover, Burnout, and Depression - Product Specialist Super.com Employee Review

Amazing culture and genuinely kind, smart people across teams. There’s a lot of opportunity to make a real impact and help build products that can truly help users save money and travel better. The work is ambitious, collaborative, and full of interesting problems to solve. Remote work flexibility and benefits are also excellent. Small perks like weekly Uber Eats credits, wellness and home office stipends, and education support make a big difference. I’ve also been lucky to work with supportive teammates and managers who advocate for their teams.

The environment is fast-paced and can be ambiguous at times. Priorities and scope shift often, and there can be periods of long hours depending on the project. Balancing business impact with user trust and user needs is also a real challenge, especially given some historical product decisions that the company has been working hard to improve. To their credit, I do believe there’s strong awareness internally and genuine effort from many teams to move things in a better direction, and it has improved significantly over time. Still, there’s more work to do. In a remote environment especially, learning to speak up and communicate proactively is important.

The benefits package is good, also they have "recharge days" which are some predetermined company-wide holidays.

As other reviewers mentioned, there is a culture of micromanagement that's extremely suffocating. Managers also seem as if they are trained to pressure their employees to "prove themselves" by doing things "beyond getting tasks done" and make you constantly feel insecure and inadequate by chasing vague performance goals. I say trained, because making you feel insecure about your performance was pretty common theme there. The constant stress, obsession for control and the resulting suffocation were just too much.