Promises of innovation and success, instead its micromanaging management with - Senior Manager Super.com Employee Review

1.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

- Remote first company allowing flexibility to work literally anywhere - Work with incredible people in middle management and IC roles, many recent grads who are genuinely smart, thoughtful, and bring great ideas. - Better than average perks and benefits including free UberEats credit weekly, stipend for home office and training, "Recharge Days" with a day off nearly once a month, last week of December off for whole company. - Depending on the role, pay can be competitive

Cons

- One of the most sexist and racist organizations I've ever worked at. If you're not a man, you will not be taken seriously. If you aren't white, you will be mocked openly. - Micromanagement is the norm and hyperagressive. People who are not your direct manager will come in and monitor what you are doing without telling your manager. This includes people from other departments that don't even have a dotted line involvement with your work. If someone above you doesn't think you are working hard enough you'll have to prove you're doing work with zero guidance or explanation. - The entire company is run as "mission aligned teams" whether it's appropriate or not for the work that's being done. People are often put into MATs that aren't appropriate for their position or they are technically on multiple MATs because other upper management and executives don't understand what people actually do in non-engineering positions. - Absolutely zero respect or understanding of the core customer. How they advertise their products can be dubious and misleading to customers. - More concerned with appearing to be a "startup" even though it isn't. Company executives and upper management use a hodgepodge of startup lingo and ideas but never really fully commit or understand what any of it means. Company has been around for 10 years and claims they are a startup. In reality, they want to work people as a hard as possible without the employee buy-in or reward of being an actual startup. Likes to advertise in ways to promote itself to other startups to prove it's just like them instead advertising to its actual customers. - Claims to be an "AI-first" company but has no idea how to actually use AI, why they should even be an AI-first company, and what being an AI-first company even means. - Products would appear and disappear with no warning and people are expected to make them happen under the guise that Super moves fast, breaks things. - Will randomly let people go for no reason other than they didn't like them, plays fast and loose with the limits of at-will employment.

Explore other reviews about Super.com

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing culture and genuinely kind, smart people across teams. There’s a lot of opportunity to make a real impact and help build products that can truly help users save money and travel better. The work is ambitious, collaborative, and full of interesting problems to solve. Remote work flexibility and benefits are also excellent. Small perks like weekly Uber Eats credits, wellness and home office stipends, and education support make a big difference. I’ve also been lucky to work with supportive teammates and managers who advocate for their teams.

Cons

The environment is fast-paced and can be ambiguous at times. Priorities and scope shift often, and there can be periods of long hours depending on the project. Balancing business impact with user trust and user needs is also a real challenge, especially given some historical product decisions that the company has been working hard to improve. To their credit, I do believe there’s strong awareness internally and genuine effort from many teams to move things in a better direction, and it has improved significantly over time. Still, there’s more work to do. In a remote environment especially, learning to speak up and communicate proactively is important.

1.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits package is good, also they have "recharge days" which are some predetermined company-wide holidays.

Cons

As other reviewers mentioned, there is a culture of micromanagement that's extremely suffocating. Managers also seem as if they are trained to pressure their employees to "prove themselves" by doing things "beyond getting tasks done" and make you constantly feel insecure and inadequate by chasing vague performance goals. I say trained, because making you feel insecure about your performance was pretty common theme there. The constant stress, obsession for control and the resulting suffocation were just too much.

6
See reviews by: Helpful|Rating|Date|All