It's like watching a meteorite close in on you - Anonymous employee Sunbit Employee Review

1.0
Apr 2, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Medical, Dental, Dental, Vision 401k.

Cons

There is "Responsibilities as needed" which is code for "Your job is what we tell you it is", you have to wait a minimum of 6 months in your department for a dollar raise, there is no performance bonus or incentives, management is extremly out of touch or actively ignoring the fact people are expected to move the moon and sun but $16, if you aren't friendly with leadership you won't get far in terms of upward movement, they rave about how you can get promoted fast if you put in the effort but really that effort is finding a supervisor or lead to be friends with, training classes are big so it's easy to get lost. Attendance is strict, the QA department and work force have the biggest say to the quality of your work and your chance of moving up.

Explore other reviews about Sunbit

5.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

See reviews by: Helpful|Rating|Date|All