Great people, better product - Strategy and Operations Analyst Sunbit Employee Review

5.0
Oct 23, 2023
Recommend
CEO approval
Business outlook

Pros

One of the things I remember being told in my interview is that management believes in hiring good people, because it's the only thing you can't teach. As such, no matter what team I've been part of, I'm always surrounded by hard-working, genuine individuals who are driven by the same two goals: 1) to eliminate financial waste and 2) ensure our partners/customers get the most out of their hard-earned money. Sunbit is a fast-paced, flexible work environment (they'll make sure you're in a place where you are happy with your role and can maximize your potential) and they really care for their employees. If that's not enough, the app truly makes a difference in so many people's lives on a daily basis, which makes me very proud of the product and service we're providing.

Cons

The dev team sits in Israel whereas our market is in the United States, which means you have to be ready for some earlier/later-than-normal meetings due to the time difference. Nothing too extreme, but if you're on certain teams, it's something to note on a weekly basis.

Explore other reviews about Sunbit

5.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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