Worst Management - Collections Agent Sunbit Employee Review

1.0
Dec 8, 2022
Recommend
CEO approval
Business outlook

Pros

Training is thorough, the trainers are great and then it all gets downhill after that

Cons

Management is racist, management is fake. They all play favorites if you ask too many questions you’ll be fired.

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Sunbit Response
3y
Thank you for taking the time to share this. We want everybody to have a positive experience working at Sunbit and welcome your thoughts and feedback.

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5.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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