Great company, amazing product, excellent culture with plenty of growth opportunities - Anonymous employee Sunbit Employee Review

5.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sunbit offers a product that both merchants and customers actually want to use which makes the job that much easier. They also value their people and show that they care through different incentives. Lunches, competitions, bonuses, etc. In my role, I have the autonomy to manage complex accounts while still feeling very much in a collaborative environment where everyone has always been willing to jump in and help or even just brainstorm different ideas. The future of the company looks very promising so there's a lot of potential for career longevity.

Cons

Scaling quickly means that some of our internal processes are still evolving. But in my experience, leadership is always open to new ideas and we're able to create/revise processes based on business needs.

Explore other reviews about Sunbit

5.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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