A role in decline - Sales Executive SumUp Employee Review

2.0
Apr 19, 2024
Recommend
CEO approval
Business outlook

Pros

- Good opportunity to gain closing experience early in your career - Good corporate package with many perks, bonuses and team events - Cool office and location - Good laid back working culture for the most part

Cons

- Base salary is not high enough when compared to other comparable roles in the industry - Product has not been developed in 3 years and is dated - Zero opportunity for career development - Do not care about customers post signature - UK senior management are powerless and paid way too much to care - Culture of gaslighting - Culture of toxic positivity - Centralised decision making in Berlin who do not care about POS and don't understand it or the markets - No synergy between any teams or markets

Explore other reviews about SumUp

5.0
Jul 7, 2025
Recommend
CEO approval
Business outlook

Pros

My time at SumUp as an Account Executive was a truly valuable chapter in my career. From day one, I was impressed by the company’s commitment to its employees — the culture is people-first in every sense. You’re not just a number here; your well-being, development, and growth genuinely matter. One of the key reasons I joined was my manager, AnneMarie. She’s an exceptional leader — intuitive, empathetic, and deeply in tune with her team. Her ability to understand and support people individually created a space where I felt constantly encouraged to grow, even through the natural ups and downs of a sales role. Her leadership was a game changer for me. The role itself isn't easy — as expected in a sales position, you’re responsible for generating your own leads, cold calling, and walking into businesses. What made it all worth it was knowing that leadership at SumUp sees and values hard work and authenticity. When you put in the effort and show up as your genuine self, it’s recognized — and that made a huge difference in my motivation and performance. You are rewarded as well for performance that is solely activity based which was a huge motivator for me in months where I struggled to hit quota or when I first started building my pipeline . Overall, if you're looking for a place where you can grow, be challenged, and be supported by a strong team and inspiring leadership, SumUp is a fantastic place to be. I’m grateful for everything I learned and the relationships I built during my time there.

Cons

Cold calling Driving car package is minimal Better support with merchant retention No protected zip codes

avatar
SumUp Response
9mo
Thank you for such a thoughtful review—it truly means a lot to hear how impactful your time at SumUp was. We're especially glad to know that your manager, AnneMarie, left such a meaningful impression. Leaders like her help bring our values to life, and it’s wonderful to see that recognized. We appreciate your honest feedback around sales support and territory structure. Your points about pipeline building, leveraging top performers, and considering protected zip codes are well taken and will be shared with the relevant teams. We’re always looking for ways to make the experience better for our sales teams, and insights like yours help us grow. Wishing you all the best in your next chapter! We're always striving to grow and improve—thanks again for sharing your thoughts with us.
3.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sense of feeling of an entrepreneur

Cons

Product was not the best

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