Condições de trabalho exaustivas e benefícios engessados - Support Agent SumUp Employee Review

My time at SumUp as an Account Executive was a truly valuable chapter in my career. From day one, I was impressed by the company’s commitment to its employees — the culture is people-first in every sense. You’re not just a number here; your well-being, development, and growth genuinely matter. One of the key reasons I joined was my manager, AnneMarie. She’s an exceptional leader — intuitive, empathetic, and deeply in tune with her team. Her ability to understand and support people individually created a space where I felt constantly encouraged to grow, even through the natural ups and downs of a sales role. Her leadership was a game changer for me. The role itself isn't easy — as expected in a sales position, you’re responsible for generating your own leads, cold calling, and walking into businesses. What made it all worth it was knowing that leadership at SumUp sees and values hard work and authenticity. When you put in the effort and show up as your genuine self, it’s recognized — and that made a huge difference in my motivation and performance. You are rewarded as well for performance that is solely activity based which was a huge motivator for me in months where I struggled to hit quota or when I first started building my pipeline . Overall, if you're looking for a place where you can grow, be challenged, and be supported by a strong team and inspiring leadership, SumUp is a fantastic place to be. I’m grateful for everything I learned and the relationships I built during my time there.

Cold calling Driving car package is minimal Better support with merchant retention No protected zip codes

Sense of feeling of an entrepreneur

Product was not the best