Started as a good company then went downhill - Sales SuiteAmerica Employee Review

1.0
Aug 11, 2017
Recommend
CEO approval
Business outlook

Pros

ESOP. Office is kept clean and updated. Location is nice. Owners are professional, and cordial.

Cons

Where to start.... Years ago this company was Great! Then the new managers started coming in and everything went horrible. The managers/ supervisors with the exception of 2 (who unfortunately were not in my department). The poorly trained managers, do not want you succeed, and take credit for many ideas that you give. They talk of an open door policy, yet discuss private matters all over the office. They do not know how to give critisism in a professional manner. The favoritism is unbearable. The managers (one comes to mind, hint: been there for years, not in relo, not in GS, nor scheduling, or marketing or inventory) love to discuss previous employees. Just walking past the department I constantly heard the names of previous employers, and were talked about in a horrible way, I have even sent a letter to the owners of all that was said... hope they do something. So if you ever leave, be prepared to be talked about by that person who claims they are untouchable and is the only one in the department to know their job. The phone situation is horrible. No one ever picks up. They keep saying they will "fix" The issue but years later still a problem. It always fell on 2 employees (me being one) to always pick up the constantly ringing phone.

avatar
SuiteAmerica Response
8y
We are sorry that you did not feel you had a good experience at SuiteAmerica. We strive to give all employees opportunity for growth, input and good compensation and benefits in our growing employee owned company. Your message will be shared with the management team. We wish you all the best in your future endeavors.

Explore other reviews about SuiteAmerica

5.0
Jun 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for- great team and everyone is very supportive

Cons

Honestly can't think of any

1.0
Nov 6, 2025
Recommend
CEO approval
Business outlook

Pros

Met some great people (that all quit) Gained some valuable skills due to the unreasonable workloads they expected of us

Cons

This employer is unethical and shows clear favoritism toward family members and close friends of the owners. Jobs are rarely posted or announced to everyone — they’re quietly given to people with personal connections. The workload is overwhelming for barely above minimum wage, and promised raises or promotions never happen. There are nearly no benefits to working for this company. Even the paid holidays are a joke. Management pays long-term friends to leave positive reviews to boost ratings, while ignoring real employee concerns. They’re dishonest with clients, often avoid paying bills, and being sent to collections. They knowingly break contracts and make up their own rules. There’s no fairness, transparency, or integrity in how this company operates. Their policies are outdated. They will take your ideas or hard work and not give you credit. They have had many lawsuits filed against them in the last few years. The management team is unprofessional and talks about employees to people they have no business sharing these things with. (I know first hand, I was someone they talked to)

2
See reviews by: Helpful|Rating|Date|All