Best company - Customer Service Manager (CSM) Splunk Employee Review

5.0
Nov 7, 2023
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture Unreal benefits Lots of opportunity to move around the business Great pay Work with the best customers Brilliant product

Cons

US-centric Some products arenlt as great and have been neglected and managed poorly

Explore other reviews about Splunk

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

WLB, projects, pay, culture, people

Cons

I think remote flexibility has deteriorated with Cisco acquisition

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation and time off. No micromanagement. Great product that's known for its strength and solid brand

Cons

Lack of definitive direction with Cisco and old and outdated game plan. Competitors have caught up and sometimes surpassed Splunk leaving Splunkers looking for a new strategy; very small territories, incompetent hires in some management roles

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