Do you like being bullied/harassed, and nothing being done about it? - Service Operation Specialist SoundThinking Employee Review

What a concept. Tip of the spear, but treated like the bottom of the barrel. We are told we are appreciated, but no raise in 5 years. Asked about raises for 5 years without telling us a yes or no. Keeping us in the dark. Sweeping a covid-19 positive case under the rug and telling employees there was no covid-19 outbreak. We were told while addressing the harassment/bullying and toxic work environment from management by the CEO "we cant have the monkeys running the asylum." All we do is click buttons. We know where you stand. But now, I stand against. We matter, we are what makes the company run efficiently and effectively and the main point of contact to customers. Without us the accuracy ratings will fall due to years of fine tuning our skill sets to accurate review. They refuse to acknowledge our concerns and questions when addressed in meetings, and try to keep it behind closed doors. But NOT anymore. You can't bully us, anymore. We matter and we deserve to be treated like humans versus being talked down too. Not anymore. I love the mission and our purpose and bringing safety within our communities. But we don't deserve to be treated badly. Like we are less then. We have a voice, and I plan to use it. #wedeservebetterthanthis #notanymore #bullying #workthatmatters #doingworkthatmatters