Good product and people, but poor leadership and HR dominance undermine growth - Finance Director Soldo Employee Review

1.0
Aug 31, 2025
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities to learn Friendly and supportive colleagues Strong and skilled tech and TPO teams Interesting product concept, though not the strongest on the market

Cons

Too much decision-making power concentrated in one leader in the UK who struggles to accept alternative viewpoints HR holds too much decision-making power, management is often bypassed, and team managers are not consulted on their people No real incentives for managers to motivate or develop their teams SPARKS objectives are kept on Excel and dictated top-down by managers, leaving little room for genuine collaboration or development Lack of recognition and appreciation for employees’ contributions High turnover, with many talented people leaving since the UK senior manager joined Product has potential, but strategy and execution can feel inconsistent Induction is long, unstructured, and often "too much", to the point of losing value HR requires new joiners to leave a Glassdoor review within the first weeks, which can feel forced Limited career progression and development opportunities Meetings fill entire days, leaving little time for actual work. No support when requesting tools or resources to improve processes.

Explore other reviews about Soldo

4.0
Feb 2, 2023
Recommend
CEO approval
Business outlook

Pros

Good work environment and team bond

Cons

I have nothing negative to say

1
2.0
Dec 19, 2025
Recommend
CEO approval
Business outlook

Pros

- Some great colleagues. - Competitive salary compared to similar roles in the market. - Strong flexibility and a generally healthy work-life balance. - Good benefits package. - The product is improving.

Cons

- Leadership style varies significantly between teams, creating inconsistency in expectations, feedback, and progression opportunities. - Within the marketing department, there has been a pattern where younger women are less likely to remain long-term or be offered visible opportunities, stretch work, or recognition for strong performance compared with their peers. This trend has continued over time and raises concerns around equity, culture, and consistency of support. - Throughout the company there is a noticeable lack of diversity in general. - Career development pathways are not always transparent, and it can be difficult to understand what is required to progress while others appear to progress more quickly. - The overall strategic direction can feel unclear at times, with priorities shifting frequently and limited communication around long-term plans.

2
avatar
Soldo Response
5mo
Thank you for taking the time to share your feedback. We can see that fairness and consistency are important to you, these principles are also fundamental to how we operate and sit at the core of everything we are building here at Soldo. We are proud of the networks we have and the enthusiasm we experience from people in those networks who want to join Soldo. We always ensure all recruitment decisions are made against clear role requirements, are assessed objectively, and based on skills, experience and capability. It is important for both parties to be clear about what we each offer and if we fit, We do not make appointments on any other basis and never make appointments just because a candidate may already be in the networks we have. Similarly, we are surprised when we see concerns regarding gender and diversity. Soldo is proud to employ colleagues from 25 different nationalities, a diversity that strengthens our culture and underpins our success. On gender representation, we consistently outperform our sector benchmarks. Industry data from EY and Sifted shows that women make up around 28% of the UK FinTech workforce; at Soldo, women represent over 37% of our team. This is even more pronounced at executive level, where 43% of our executive team are women, and this will rise to 57% in March 2026. This compares with a sector average of just 20%. We encourage team members to raise questions or concerns directly so they can be discussed and addressed and we are always very happy to explore ways in which we can improve further in these areas. We wish you the very best of success in the future and thank you for your time spent at Soldo.
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