Want to be micro-managed then this is the place for you! - Senior Strategic Account Manager SolarWinds Employee Review

1.0
Nov 30, 2018
Recommend
CEO approval
Business outlook

Pros

Free drinks, snacks and lunch twice a week.

Cons

Where do I start..... Even if you’re a top producer you’re still micro managed. Management will take away your deals over 50k poorly manage them and then ask why didn’t this deal close. Some direct managers are okay but they have to follow direction from upper management that in most cases have no clue and are stuck in the past with archaic sales strategies. Most of our customers hate us but don’t take my word google SW Sales tactics. It’s all about discount and pushing the PO, get it in today! In most cases you feel like the used car salesman of the software world. If you can keep low visibility into your pipeline like I do you have a shot of hitting your numbers. On the IB side it’s all about what account set you’re given not your ability. If given an account set that has a huge SW foot print they have to buy and are used to the BS so they buy. If not good luck, luckily I’ve been here long enough and have built relationships with my customers. They know the song and dance and often we laugh about it together. If you have 0 sales experience and are looking for a foot in the door into IT sales this place could work for you. Ride out your few years getting told you’re horrible even though you hit the crazy quotas they provide. Then go somewhere else or don’t start if you’re smart. Year over year growth isn’t how they get your quota for the next quarter. Many times I was given a 30-50% increase and when asked why even my Manager couldn’t explain it.

Explore other reviews about SolarWinds

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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