Very Pleased with Career Decision - Anonymous employee SofterWare Employee Review

5.0
Sep 11, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was attracted by the opportunity to make a positive impact on a smaller organization like SofterWare and bring my experience to help build a department. The position was one of growth and opportunity but I had some reservations about how a company like SofterWare could *really* have such a positive corporate culture as was being evangelized by everyone I interviewed with. I can truly say however, after 9 months with the company, it’s all true! You will be challenged, asked for input on a regular basis and have the freedom to make recommendations that impact not only your department but the organization as a whole. To top it off, the culture is one that values every customer and employee, and fosters a collaborative work environment. The level of respect given to everyone within the organization is refreshing. I’ve witnessed several promotions not only within departments but across different lines of business – the opportunity is available for those who are motivated and focused. I couldn’t be happier with my decision to join SofterWare.

Cons

I think the one area I struggled with initially was understanding the different lines of business and revenue streams. My role is in an operational capacity so having a clearer understanding earlier in my tenure would have helped focus my efforts to make a greater initial impact. However, given the culture here, everyone was more than willing to meet and share information so this concern was eventually eliminated.

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SofterWare Response
10y
Thank you for taking the time to share your experience, and we appreciate your feedback. We do have a wonderful culture here, and we have our staff to thank for that. Thanks also for pointing out an opportunity for us to better communicate to new staff the various products and services we have here at SofterWare. Some folks work with one of our specific product lines, while others (seems like you) support the whole company. We understand the importance of communicating the “big picture” of our company, and how it impacts our staff and our organization. There are various ways to learn about the vision of SofterWare. Our monthly company wide meetings, the State of the Company Address given annually by our CEO, the monitors throughout the office displaying company information, and more! Please don’t hesitate to reach out if you have additional questions, the door is always open! As you know, technology is always changing, and we want to provide our staff with the best resources to assist them with their responsibilities. If you have any suggestions of anything you feel could improve the experience for all of our team, I hope that you’ll stop in to discuss it, or even put the idea in our Employee User Voice. We truly value your feedback, and we’re always listening! Thank you! Kathy

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Jun 4, 2026
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Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
Jan 8, 2026
Recommend
CEO approval
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Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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